← Western Digital

2023 Western Digital — network intrusion; online-store customer DB copied (Mar); My Cloud outage

2023 Unknown records affected Share on X

Data compromised

Contact, credential hashes, and partial card data as described in WD customer notification materials

Technical writeup

Western Digital publicly confirmed that, beginning March 26, 2023, an unauthorized party accessed its corporate network and that investigation determined attackers obtained a copy of a database supporting its online store operations. Customer-facing communications summarized exposed fields as names, billing/shipping addresses, emails, phones, hashed and salted passwords, and partial payment-card data, alongside broader My Cloud service disruption into April 2023 while containment and restoration progressed.

Root cause

External intrusion into corporate systems exfiltrating e-commerce customer data (per company incident update)

References