2020 — Virgin Media: A misconfigured marketing database left unsecured…
Data compromised
Names, addresses, emails, phone numbers
Technical writeup
Mar 2020. A misconfigured marketing database left unsecured since April 2019 exposed ~900,000 customers' personal data for ~10 months. Exposed data included names, home addresses, email addresses, phone numbers, and records of content-blocking preferences. No passwords or financial details were compromised. Database was accessed by an unauthorized third party on at least one occasion.
Root cause
Misconfigured database; incorrect configuration by staff.