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2013 — State Farm: State Farm became aware of fraudulent charges on a…

2013 687 records affected Share on X

Data compromised

Personal information

Technical writeup

State Farm became aware of fraudulent charges on a customer's credit card a few days after the card was used to pay for insurance policies.  A former employee at an after-hours call center was found to have misused the credit card information of at least 11 customers.  The dishonest employee had also worked with 687 other customers.

Root cause

Insider

References