2026 Rogers & Fido — limited customer account data (unauthorized third-party access)
Data compromised
Names, contact information, account numbers, language preferences (per Rogers); not financial data, SIN, DOB, or passwords per company
Technical writeup
Rogers Communications and subsidiary Fido disclosed in late March 2026 that proactive cybersecurity monitoring detected unauthorized third-party access to limited customer information. Statements summarized in the Globe and Mail and Canadian trade press cited exposed categories including names, contact information, account numbers, and language preferences. Rogers said financial information, Social Insurance numbers, dates of birth, and passwords were not impacted. The company reported it was still assessing how many subscribers were affected and had implemented additional protections.
Root cause
Unauthorized third-party access to customer information (technical method not publicly detailed)