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2012 — Procter & Gamble recently became aware of a security…

2012 Unknown records affected Share on X

Data compromised

Personal

Technical writeup

Procter & Gamble recently became aware of a security incident involving certain personal information of some shareholders on Sunday, April 8, 2012, SunGard systems, the third-party provider of Proctor and Gamble's shareholder services account online access website, experienced a technical issue during a routine server upgrade. During a confined window of 24 hours, a limited amount of account information was incorrectly displayed to the wrong account holder if they logged into the site during this period and perform certain tasks. The data displayed included some combination of another user's name, address, shareholder account number, and account details.

Root cause

Error/Misdelivery: Publishing error

References