2005 — Papa John's: An error made thousands of customer comments and…
Data compromised
Personal information
Technical writeup
An error made thousands of customer comments and internal corporate emails available to anyone searching the Internet. Customer comments submitted between September 29 and November 7 were viewable and had customer names, addresses, phone numbers and email addresses attached. The company stated that customer feedback over the last five weeks...could be viewed by a user who would have to enter a very specific, unpublished URL. The system now requires a password.
Root cause
Unintended disclosure