2023 Old Mutual South Africa — Information Regulator fine for direct marketing spam without consent
Data compromised
Consumer contact records used for unlawful marketing
Technical writeup
South Africa’s Information Regulator issued an administrative fine against Old Mutual for POPIA direct marketing violations (millions of unsolicited calls/emails without opt-in)—privacy enforcement rather than hacker exfiltration.
Root cause
Unlawful direct marketing operations violating consent requirements