← Microsoft

250M+ customer support records exposed (misconfigured DB)

2019 250.0M records affected Share on X

Data compromised

Passwords, Personal identifiable information, Internal documents

Technical writeup

Misconfigured internal customer support database left 250M records exposed Dec 5–31, 2019. PII, support conversations, IPs; data from 2005–2019.

Root cause

Database not password-protected.

References