2020 Mediterranean Shipping Company (MSC) — Geneva HQ malware outage; customer web and booking tools disrupted
Data compromised
Public statements highlighted service outage; widespread reporting cited no confirmed bulk personal-data exfiltration in the first wave
Technical writeup
MSC publicly confirmed a targeted malware incident centered on a narrow set of physical servers at its Geneva headquarters that took msc.com, the myMSC portal, and related digital booking paths offline for several days in April 2020 while maritime operations continued. The carrier emphasized forensic containment without asserting large-scale customer data theft, aligning trade coverage with a containment-and-restore story rather than a mass PII leak.
Root cause
Targeted malware exploiting an engineered vulnerability on internal servers (vendor-described 'malware based on an engineered targeted vulnerability')