2026 Jackson National Life — customer PII/SSN disclosures (MA notices)
Data compromised
Earlier MA notice: name, contract number, address (determined Aug 18). Later notices: names and Social Security numbers (determined Sep 17; letters Sep 23). Nationwide census unpublished
Technical writeup
Verified Massachusetts AG sample notice and TEISS reporting (Oct 1, 2026). Jackson National Life determined on August 18, 2026 that name, contract number, and address were disclosed; a subsequent determination on September 17, 2026 covered names and Social Security numbers with individual letters dated September 23, 2026. Federman & Sherwood noted at least one Massachusetts resident with additional individuals potentially affected nationwide. Experian IdentityWorks offered for two years (enrollment deadline cited July 22, 2027). Person census unpublished — recordsAffected 0; companyConfirmed true.
Root cause
Personal information disclosed (company notices; attack vector not detailed)