← ICICI Bank

2024 Data glitch — 17,000 credit cards

2024 17.0K records affected Share on X

Data compromised

Credit card numbers, CVV

Technical writeup

Apr 2024. Data glitch incorrectly linked 17k newly issued credit cards to wrong users in digital channels. Customers could view full card numbers and CVV of others' cards. Bank blocked all affected cards; committed to compensating losses. No misuse reported.

Root cause

Data mapping error; incorrect card-to-user linkage.

References