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2026 Doctor Anywhere — malicious cyber incident; names, NRIC/passport, bank details; clinical records not affected

2026 Unknown records affected Share on X

Data compromised

Customer email (Straits Times): names, email addresses, identity-card and passport numbers, dates of birth, emergency-contact details and bank-account details. No evidence passwords, login credentials, payment cards or images of ID documents were compromised. Clinical records not affected as of 30 Oct. Adept Health / corporate-benefits members also in scope (Income Insurance names NRIC/FIN or passport, address, gender, nationality, race, policy details, bank name and account number). Census unpublished. recordsAffected 0.

Technical writeup

Public statement 6 Nov 2026; customer email seen by ST. Adept Health notified corporate clients including Income Insurance (2 Nov). Services remain operational. Count unpublished.

Root cause

Malicious cyber incident with unauthorised access by an unknown third party. Doctor Anywhere says it learned of the breach on 29 October 2026. Ensign InfoSecurity validated security fixes by 30 October. Intrusion path unpublished. Reported to PDPC and police.

References