← Bank of America

2011 — Bank of America: An unknown number of customers were able to see the…

2011 Unknown records affected Share on X

Data compromised

Personal information

Technical writeup

An unknown number of customers were able to see the information of other customers when attempting to access their accounts online. The problem appeared to involve customers who had the same last name. The mistake exposed information for credit, mortgage and home equity accounts. All access to problem accounts was suspended within hours of the discovery.

Root cause

Unintended disclosure

References