← Accendo Insurance Co.

2010 — Accendo Insurance Co.: Mismailed letters which allowed some lines of…

2010 175.3K records affected Share on X

Technical writeup

Mismailed letters which allowed some lines of sensitive information (medication name, date of birth, and member ID) to be visible through the envelope window. The mailings were addressed correctly and, to the knowledge of the company, were received by the intended recipients.

Root cause

Poor security

References